“Strategies to Enhance Healthcare Workers’ Quality of Work Life”

Authors

DOI:

https://doi.org/10.57188/ricsa.2025.025

Keywords:

Calidad de Vida Laboral (Quality of Work Life); Personal de Salud (Health Personnel); Estrés Laboral (Occupational Stress)

Abstract

Work life quality among healthcare personnel is a critical determinant of both professional well-being and the effectiveness of health services. This review aimed to analyze strategies reported in the literature between 2020 and 2025 that address the improvement of healthcare workers’ quality of work life. A structured search was conducted in PubMed, Scopus, Web of Science, and Scielo, including original and review articles in Spanish and English.

Findings revealed that the most effective interventions fall into five main dimensions: economic and contractual conditions, organizational climate, motivation and recognition, psychosocial support, and professional development. In high-income countries, flexible work policies, work-life balance, and participatory leadership have shown significant impact. In contrast, Latin American settings face persistent challenges such as job instability, excessive workload, and limited resources. In Peru, successful initiatives have been related to resilience programs, self-care practices, and continuous training.

It is concluded that improving the quality of work life requires integrated and context-specific strategies. Incorporating this approach into health management is essential to enhance workforce retention, reduce burnout, and ultimately improve patient care outcomes

Descriptors: Quality of Work Life; Health Personnel; Occupational Stress

Downloads

Download data is not yet available.

References

1. Leitão J, Pereira D, Gonçalves Â. Quality of Work Life and Contribution to Productivity: Assessing the Impact of Quality of Work Life on Organizational Performance. Int J Environ Res Public Health. 2021;18(5):2425.

2. Zhu Z, Sharma N, Singh M. Review of Manpower Management in Healthcare System: Strategies and Challenges. J Multidiscip Healthc. 2024;17:35-47.

3. National Institute for Occupational Safety and Health (NIOSH). Impact Wellbeing™: A guide to improve healthcare worker wellbeing. Atlanta: CDC; 2024.

4. Occupational stress: Prevention/Intervention strategies. In: Wikipedia. 2025 [cited 2025 Aug 27]. Available from: https://en.wikipedia.org/wiki/Occupational_stress

5. American Nurses Association. 7 Ways to Create a Positive Work Environment for Nurses. NursingWorld. 2024 [cited 2025 Aug 27]. Available from: https://www.nursingworld.org/content-hub/resources/workplace/positive-work-environment

6. Aromataris E, Pearson A. The systematic review: an overview. Am J Nurs. 2020;120(6):46–55.

7. Muka T, Glisic M, Milic J, Verhoog S, Bohlius J, Bramer WM, et al. A 2020 guide to systematic review and meta-analysis of observational studies in healthcare. BMJ. 2020;368:m161.

8. Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ. 2021;372:n71.

9. Choi BCK, Pak AWP. Multidisciplinary, interdisciplinary, and transdisciplinary in health research, services, education and policy: 2. Promotors, barriers, and strategies of enhancement. Clin Invest Med. 2021;44(1)

10. Silva S, Amaral A, Leitão J. Determinants of quality of work life in healthcare professionals. BMC Health Serv Res. 2021;21:1234.

11. Prasad K, McLoughlin C, Stillman M, Poplau S, Goelz E, Brown R, et al. Strategies to improve work-life integration and burnout in healthcare. JAMA Netw Open. 2021;4(5):e211013.

12. Alvarado R, Cortés P, Salinas J. Leadership and organizational climate in hospitals during COVID-19. Int J Environ Res Public Health. 2022;19(7):4145.

13. Ortega-Galán AM, Ruiz-Fernández MD, Lirola MJ. Relationship between organizational climate, stress, and professional quality of life in nurses. Healthcare (Basel). 2021;9(8):1015.

14. Gunawan J, Aungsuroch Y, Marzilli C. Motivation and reward systems in nursing: A literature review. Nurs Open. 2020;7(6):1906–14.

15. Dewi R, Andriany M, Putri S. Incentive-based interventions to improve healthcare worker performance. BMC Nurs. 2023;22:15.

16. West CP, Dyrbye LN, Shanafelt TD. Physician well-being and burnout: interventions to improve resilience. Lancet. 2020;395(10239):190–202.

17. Chen X, Zhang Y, Huang J, et al. Effect of mindfulness-based stress reduction on healthcare professionals: a systematic review. Front Psychol. 2021;12:579.

18. López-Núñez C, Díaz-Ramiro E, Sánchez-Sánchez N. Professional development and job satisfaction in healthcare workers: a cross-sectional study. BMC Health Serv Res. 2022;22:517.

19. Palencia E, Ramos M, Herrera P. Training and professional growth as predictors of job retention in Latin American nurses. Rev Lat Am Enfermagem. 2023;31:e3871.

20. Shanafelt T, Boone S, Dyrbye L. Reducing burnout in healthcare: evidence-based approaches post-COVID-19. Mayo Clin Proc. 2021;96(9):2396-408.

21. Hayes B, Prihodova L, Walsh G. Nurses’ satisfaction with work-life balance: impact of organizational support. J Nurs Manag. 2022;30(4):998-1006.

22. Pérez F, Andrade V, Cordero J. Precariedad laboral y calidad de vida de profesionales de salud en hospitales públicos de Ecuador. Rev Salud Pública (Bogotá). 2021;23(5):e306.

23. Rivas S, Cárdenas M. Rotación y migración laboral en personal sanitario: un análisis latinoamericano. Rev Panam Salud Pública. 2022;46:e142.

24. González P, Villavicencio L, Morales R. Estrategias de liderazgo y bienestar emocional en personal de salud durante la pandemia. Rev Chil Salud Pública. 2023;27(2):113-22.

25. Torres E, Ruiz J, Sandoval G. Condiciones de trabajo y satisfacción laboral en profesionales de salud de hospitales de la costa norte del Perú. An Fac Med (Lima). 2022;83(3):187-95.

26. Salazar L, Paredes C, Flores M. Programas de resiliencia y autocuidado en personal de enfermería: experiencia en hospitales peruanos. Rev Peru Med Exp Salud Pública. 2023;40(1):67-74.

Published

2025-11-22

Issue

Section

Artículo Original

How to Cite

“Strategies to Enhance Healthcare Workers’ Quality of Work Life”. (2025). RICSA, 2(3), 169-173. https://doi.org/10.57188/ricsa.2025.025